NTF’s annual Continuous Quality Improvement (CQI) Plan is our GPS. It’s a navigational tool that guides our quality process: where we’re going, how we’ll get there, how we’ll know when we’re there, and how we might have made the trip better.
Please make the journey with your colleagues. NTF has a big bus that can seat us all. We all have the responsibility to look for smarter and better ways to perform our work. Help the driver and your fellow passengers by becoming involved. Read the plan, discuss it with your supervisor or others in team meetings, participate in your program’s local CQI meetings, and take part in the satisfaction survey process when the time comes.
If you have ideas for improvement, remember that NTF has a link on EmpNet to submit suggestions. Or you may contact Gaye James, Vice President of CQI and Training (email@example.com).
Let’s make this year’s road trip the best ever!
ARE YOU READY FOR SOME FOOTBALL?
Give and Go is your chance to get the best deal on Jaguars tickets in town while supporting Neighbor To Family! For every ticket you purchase to any of the Jaguars’ 2017 regular season home games through the secure Give and Go site, you automatically donate $10 to the Jacksonville NTF Program. Click below to see available games and ticket prices!
NTF Corporate is excited to welcome Stephanie Nickoloff as the new Human Resources Administrator. She replaces Kasi Cox. Please help us welcome Stephanie to our NTF home!
Great job General Smoot on securing a $500 donation from Mercedes Benz of South Atlanta! The donation will go to support the upcoming Foster Parent Appreciation Luncheon in Atlanta on October 19th!
General Smoot and Michael Higham, General Manager – Mercedes Benz of South Atlanta (Sept.12, 2017)
FL Dependency Summit Conference in Orlando, FL on 8/30/17
From left to right- Lee Kaywork- FSSNF CEO, Melinda Brown- GAL Executive Director, Furman Jackson- DCF CPI, Gerome Rackley- NTF Family Care Manager, Patricia Medlock- NE Regional Managing Director.
NTF staff member Gerome Rackley received the “Protecting the Light Award”. Gerome is a Family Care Manager in the Jacksonville FAST program. Gerome was working with the CPI on a case where the mother overdosed. They worked closely together to ensure she received treatment and was able to keep her child and has remained drug free.
Chelsea Hand – 8/14/17, Family Care Manager/Intake Screener, Bartow
Amber Mullins – 8/16/17, Development Director, Corporate Daytona Beach
Sharon Smith – 8/1/17, Administrative Assistant II, Baltimore
From Tony Everett, President/CEO Neighbor To Family
I am pleased to announce the appointment of James L. (Jamie) Akins as Chief of Staff, effective September 16, 2017. Jamie replaces Greg Milliken, who will retire September 15th after 13 years with NTF.
Jamie began employment with Neighbor To Family in 2005, starting as a Case Manager at NTF-Daytona Beach. He was promoted to Supervisor in 2009, Executive Director in 2010, and Vice President of Florida Programs in 2015. In his new role, he will supervise Human Resources, CQI & Training, and Marketing/Development, in addition to responsibilities with the Cabinet, Board of Directors, and NTF legal issues. Jamie holds a Master’s Degree in Social Work from the University of Central Florida.
From Gaye James, Vice President of Training & CQI:
What a training year it has been. I am delighted to announce that collectively our teams have completed almost 10,000 classes! According to Relias records, a total of 9,843 trainings were taken from July 1, 2016-June 30, 2017. What an accomplishment! One that would have made Gordon Johnson exceptionally proud.
Vice President of Georgia and Maryland Programs Jamila Hankins recently presented NTF length-of-service awards to the following staff:
General Smoot (10 years); Jody Howard (10); and Kiante Sims (10).
And, in the group photo, seated from left: Gimmel Juggins (10 years); Brandalyn Tolbert (5); Michael Anderson (5); Cynthia Williams (10); and, Alfreda Wilson (10). Standing from left, Oliver Harper (10); LaToya Samuel (10); Rekeita Pearson (10); Cathy Wilson (10); Keita Evans (10); Shankina Okakpu (10); and, Dwayne Jones (10).
Not pictured are Tanya Craft (10), Trent Murray (10), Mirna Ricketts (10), Gabrielle Rodney (10), Wanda Bryant-Johnson (10), Shawnece Crisler (5) and Antonina Tomaski (5).
Photos courtesy of LaToya Samuel
It was a tie score! Congratulations to Atlanta’s Metlissa Armstrong and Bartow’s Danni Taylor for their co-selection as NTF Employee of the Quarter.
Metlissa Armstrong (center) with Jamila Hankins and Oliver Harper
Jamie Akins with Danni Taylor